Juneyao Airlines Review – Flight Ratings

Juneyao Airlines

6.9

Check-in & Boarding

7.4/10

Seating Comfort - Legroom

6.0/10

In Flight Entertainment

5.5/10

Customer Service

7.9/10

Value For Money

7.5/10

Overall Experience

7.0/10

Pros Of Airline

  • Easy to use website
  • Polite staff to help
  • Smooth check-in process
  • Affordable flight tickets
  • Clean planes

Cons Of Airline

  • In-flight entertainment not the best
  • Minimal English from staff
  • Tight leg room on planes

Are you a frequent traveler who resides in China, Macao, Hong Kong, or any other neighboring countries within this region? You may want to read our Juneyao Airlines review to see whether their services are worth trying or ditching.

Founded in 2005, Juneyao Airlines has a vast experience in service delivery, since it has managed to survive in the competitive airline’s industry within Asia. The Juneyao Airlines star alliance is also something which was introduced in May of 2017. Any customers who traveling from a transfer of Star Alliance member with Juneyao will receive different benefits when flying.

What Are The Pros

Their website is easily accessible and partitioned to help the user make step by step actions when purchasing a ticket. Completed sections are highlighted in white to ensure that you do not skip any stage of the flight booking process. A docket that lists all the tickets you purchase is also available. So, no more making calls to verify whether the process was a success.

Baggage allowances vary depending on the ticket class. Business class travelers are allowed to carry two pieces of carry on bags with them while economy class passengers have allocations for one piece. Also, the standard carry on luggage weight is 5kg for each domestic passenger. International flights have more free luggage allowances elaborated below:

  • First class travelers – They can carry 40kg luggage, which includes carry on and checked bags
  • Business class passengers – 30kg carry on and checked in baggage
  • Economy class travelers – Are only allowed to carry a collective luggage weight of 20kg.

Passengers with infants may receive a free pushchair. This, however, is provided at an extra cost. If you terminate your trip before using the ticket partially or entirely, you will receive a refund of the unused bit. Passengers can pick their choice seats in advance depending on their availability.

In regards to communication, you have at your disposal, live chat, email, and telephone communication channels that are open round the clock.

What Are The Cons

Any passenger whose carry on luggage exceeds 5kg has to surrender the excess baggage to be consigned. Additionally, carrying excess checked baggage will have you paying extra cash to cater for the extra luggage weight. While Juneyao Airlines offers 5kg free carryon baggage exceptions, this figure is lower than in most other airlines which allow travelers to carry at least 7kg of the same luggage.

This airline has a maximum luggage value statement of RMB 8,000. Any passenger who objects this figure will have to find alternative transportation options since the company will not accept the parcel. Juneyao Airlines will not refund you any cash if you terminate your trip at a stopping point during the journey. All ticket refunds attract a special service fee. You should also know that this airline does not offer any promotional services aimed at reducing the price of the ticket often.

Conclusion Of Juneyao Airlines Review

Juneyao Airlines is an average travel company. It seems as though the benefits and drawbacks are almost the same in number. Also, it is unfortunate to note that services like pre-booked meals are not offered by this airline, so you may have to settle for ordering whatever is easily available during your flight. The prices are also a drawback, especially during the peak seasons.

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