Shanghai Airlines Review – Flight Ratings

Shanghai Airlines

6.5

Check-in & Boarding

6.7/10

Seating Comfort - Legroom

6.5/10

In Flight Entertainment

5.4/10

Customer Service

7.1/10

Value For Money

7.0/10

Overall Experience

6.4/10

Pros Of Airline

  • Good food and beverages
  • Comfortable seating
  • Excellent service from staff
  • On time and punctual

Cons Of Airline

  • Limited in-flight entertainment
  • Standard business class
  • Outdated plane interiors

Our Personal Shanghai Airlines Review

Planning a trip and want to know if this is a good airline to fly with? Here we put together a Shanghai airlines review from our own personal experience for you to get a better idea about what to expect. You can also read other customer reviews below and submit your own review for others to see.

Since its invention in 1985, Shanghai Airlines is indeed one of China’s oldest. The airline was started by Shanghai province’s government in conjunction with the local businesses to function as a domestic airline linking China’s commercial capital to the other parts of the country. Shanghai Airlines previously concentrated operations at Shanghai International Airport which is the city’s major domestic capital. On the other hand, their rivals, China Eastern worked from Shanghai Pudong International Airport, the city’s primary long haul airport.

Shanghai Airlines In-flight Classes

  • Economy Class

In the economy class, a hot meal or snack, as well as complimentary beverages, are served on the basis of flight time. However, there is no inflight entertainment.

  • Business Class

In 2018, this airline delivered its first Boeing 787-9 aircraft. This aircraft includes 285 seats including 26 business class seats and four first class seats. The business class seats include doors and personal in-flight entertainment systems. Depending on the flight time, passengers flying in this class are given a full hot meal or superior snack and alcoholic beverages. Typically, there is no in-flight entertainment.

Some Of The Pros

  • Pretty Decent

The seats are comfy, while the food served is delicious. While on board, you won’t complain since the staffs are friendly and welcoming.

  • Excellent Service and Punctuality

The services offered are unrivaled. Even in a short distance, you will also get a snack. The crew is more than ready to provide passengers with assistance whenever you need it. Besides, the aircraft departs on time on most cases thus ensuring you get to your destination at the scheduled time.

What Are The Cons

  • No Entertainment

If you love entertainment, this may be the wrong airline to board. Most of the aircraft’s have small screens, and it may be hard to read the English subtitles since the videos are in Chinese.

  • A Standard Business Class

For a five hours flight, Shanghai Airlines has a standard business class. It does not have an angle-flat or lie flat, only standard recliner seats. Another unwanted thing is that the fork, chopsticks and knife are made of stainless steel, while the spoons are plastic-made.

The Airport

Shanghai Hongqiao International Airport is the primary domestic airport that serves this airline with limited international flights. This international airport is a hub for Shanghai Airlines, China Eastern Airlines, Spring Airlines and Juneyao Airlines. Hongqiao International Airport comprises two runways and boasts a passenger capacity of almost 40 million per year. Other Airlines that use this airport include Air China, China Southern Airlines, Air Macau, Hebei Airlines, EVA Air, and Shandong Airlines.

Aircraft’s Used In Fleet

Shanghai Airline presently varies between Boeing, Airbus and Comac aircraft. The Boeing aircraft currently accumulate to more than 92% of the fleet used by Shanghai Airlines. Here is the list of the Airlines in use at Shanghai Airlines.

  • 737-700
  • 737-800
  • 767-300
  • A330-300
  • A330-200
  • Bombardier CRJ 200LR

After a couple of years of growth, Shanghai Airlines started giving short-haul international flights as from 1997, connecting Shanghai to local Asian destinations popular with the residents. The airline listed on the Shanghai Stock Exchange in 2002 and then started a cargo division in 2006. It then joined the Star Alliance in 2007 but merged with their main competitors, China Eastern, in 2009. This merger resulted in Shanghai Airlines switching alliance from Star Alliance to Sky Team. It also removed from the stock exchange. Besides, Shanghai Airlines merged its cargo operations with China Cargo Airlines, which is owned by China Eastern.

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