Shenzhen Airlines Review – Flight Ratings

Shenzhen Airlines

6.7

Check-in & Boarding

5.9/10

Seating Comfort - Legroom

7.6/10

In Flight Entertainment

5.0/10

Customer Service

7.7/10

Value For Money

7.0/10

Overall Experience

6.9/10

Pros Of Airline

  • A safe airline
  • Comfortable seating and legroom
  • Excellent customer service
  • Crew usually can speak some English
  • Good value for ticket prices

Cons Of Airline

  • In-flight meals not the best
  • Check-in process slow
  • Website needs improvement

Our Personal Shenzhen Airlines Review

Planning a trip and want to know if this is a good airline to fly with? Here we put together a Shenzhen airlines review from our own personal experience for you to get a better idea about what to expect. You can also read other customer reviews below and submit your own review for others to see.

About The Airline

Shenzhen Airlines is named after a city and has generally grown from nothing into typically one of the leading players of China’s aviation. In the 1980’s, the city of Shenzhen, which stands between Guangzhou and Hong Kong in the southern province of Guangdong, developed into an exclusive economic zone of China. This initiated the city’s economy, and presently it is China’s technological capital. It has also been the globe’s fastest-growing metropolis for many years.

The airline was started in 1992 while its debut flight began a year later. As a domestic aircraft flying narrow-bodied Airbus A32os, A319s and Boeing 737s, Shenzhen Airlines majorly connected the city of twelve million residents to the rest of China. In September 2017, the Airline brought on board the first of many extensive body airplanes; Airbus A330s, which the company is using to extend services to long distance trans-continental flight services by 2020.

Shenzhen Airline Network

This Airline possesses a comprehensive network connecting its primary hub in Shenzhen with the other parts of China. Besides, it also pairs the cities of Beijing and Yangzhou in no small number of other local Chinese cities and also offers other points to point services across China. Shenzhen has significant plans for an international extension from Shenzhen’s ultra-modern airport; but they presently serve several regional Asian destinations such as South Korea’s Jeju, Phuket and regions popular with domestic holidaymakers.

Shenzhen Airlines joined Star Alliance in 2012, and then placed a significant order with Boeing in 2016 to deliver 46 planes by 2020. By 2020, the airline anticipates having a fleet of more than 230 aircraft in service. They are 49% owned by Total Logistics (Shenzhen) Ltd and 51% by Air China.

On-board Services

Shenzhen Airlines offers unparalleled service. The crews are diligent, professional and cheerful with exclusive status passengers enjoying unique recognition. All passengers get complimentary catering. For the short flights, passengers are given a snack and coffee/tea. On the other hand, those on long flights are offered a hot meal service that consists of tasty Chinese cuisine. Shenzhen is generous with its catering.

Shenzhen Airlines’ whole fleet of planes are virtually new and includes individual in-flight entertainment systems. The systems show a substantial choice of Asian, Chinese, and Hollywood films, audio channels, TV shows and games. The in-flight magazine in the airline is typically in Chinese, with a couple of articles in English.

Premium Classes and Lounges

The Business class of Shenzhen Airlines is known as ‘First Class.’ While it is not yet close to the leading Star Alliance’s such as Cathay Pacific or even China’s best; Hainan Airlines, it is clean, luxurious and passengers will feel incredibly unique. When compared to the rivals, the ticket prices of first class are affordable. The company operates various King Lounges for Star Alliance and First Class Gold passengers.

Shenzhen Airlines Economy Class

The airline offers its Economy class travelers with an exceptional product that is superior to most Western legacy airlines. The passengers are entertained, get a meal and fly in a new airplane.

What Are The Pros

  • Safe To Fly

The safety reputation of airlines in China has improved over the previous years, and Shenzhen Airlines has never experienced an accident to date. The aircraft are maintained with the highest standards possible.

  • Comfortable

The plane has lots of leg room. If you are flying for long distances, you will not get tired thanks to the ample leg room.

  • Excellent Services

The flight crews are fantastic. They will attend to your needs and give you a nice cup of tea or coffee. You will indeed get a good value for your money.

What Are The Cons

The meal selection offered during flights should be improved. Also the check-in process can be a little slow it seems. Website also could use improvement.

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